YOLOtek.com return policy is simple. If you make a purchase from YOLOtek.com and want to return the product(s) for any reason (still in packaging and in new condition), then send the package back and we refund the entire order less the cost of the shipping it took to get you the package. [We can also send a return label to you.]
If the product(s) are not in the original packaging, undamaged and ready for re-sell, then we cannot accept the product(s) back.
1. Send a return request to... Return@YOLOtek.com for an RMA number or call us 800-488-5512
2. Write RMA number on the packing slip and put it in the box to send back or if you can't find the packing slip, just write on a slip of paper.
3. Send the box back to our warehouse with enough insurance to cover you in case the package gets lost or damaged. (Or let us know and we can send a return label.)
4. Once we get the package back and confirm all product(s) are in the original packaging and look brand new, then we will refund all product(s) returned less the shipping costs it took to get the package to you. (and the cost of shipping if we pay for the return label.)
We are aware that Amazon and large companies may have return policies that appear not to cost customers anything, but they may have membership fees or build the costs into their products. We keep our prices low and our profits are low, so as many people can afford our products as possible and appreciate your understanding. We have very few returns, but when we do only the shipping charges apply.
Any questions, please let us know. 800-488-5512